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iapetus gallery now back open

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iapetus gallery opens again on monday 12th april!

Well folks, it's been a strange few months, but iapetus gallery will soon be back open - Monday 12th April! We can't wait to welcome you back in. 

Things are a bit different as we have to adjust to the 'new normal'. Please carry on reading to find out more.

CH-CH-CH-CHANGES

Nothing’s more important to us than the health and wellbeing of our customers and employees alike - so you will notice a few new things have changed when you visit us. These changes will make shopping easier and safer for everyone in the new normal.

OPENING HOURS

Our opening hours will be Monday to Saturday, 9.30am until 5.30pm. We will try to open on Sundays as soon as we can.

LESS IS MORE 

We’ve reduced the number of people allowed in our shops at any one time and also introduced a traffic-light system to enable social distancing. Please follow the instructions when you arrive.

LOOK, DON'T TOUCH... UNLESS YOU WANT TO BUY!

We know it’s hard to keep your hands off our lovely handmade goodies, but please try to only touch things you intend to buy. We can no longer offer trying on jewellery instore. We have a mannequin on hand so you can see what a piece looks like on. 

CARDS ARE THE NEW CASH

To make shopping even easier, we’ve gone cashless. Contactless payments are now up to £45.

SCREEN TIME

We’ve installed Perspex screens at our tills, but our friendly staff are always happy to help.

HEROS WEAR MASKS

Masks are mandatory for access to iapetus gallery and in fact every shop in the UK (unless you have a medical exemption). Our teams will all be wearing face coverings. Having had a vaccine does not make you exempt - please remember many of our staff have yet to have the vaccine.

THE SANITATION STATION

You’ll find hand sanitisers available at the doors and kindly ask that everyone uses them before shopping.

APPOINTMENTS AVAILABLE FOR WHEN THINGS ARE A LITTLE MORE COMPLEX

If you need to do any of the following, please book an appointment with us by calling 01684 566929 or emailing hello@iapetus.co.uk:

  • Try on and buy rings
  • Try on jewellery
  • Complex enquiries, repairs or shopping that you anticipate taking longer than 10 - 15 minutes
  • There are more than 2 of you who need to shop together.
  • You have challenges that make it difficult for you to queue.

FEELING IFFY?

If you feel unwell or believe you may have Covid19 symptoms please return home and follow government self-isolation advice 

HAPPY RETURNS

If you’re not happy with your purchase we’ve changed our 14-day returns policy. We now allow you to inform us of your intention to return an item within 14-days from your purchase and 14 additional days to actually return the item.

CLICK & COLLECT AVAILABLE

Our Click and Collect service is available to speed up your purchase. Simply shop right here at iapetus.co.uk and select click and collect at the checkout. You will receive an email when your order is ready to collect. You can then pop in and pick up your goodies at iapetus gallery during our opening hours. Please give us 2 hours to pack up your order.

ANY QUESTIONS? JUST ASK

If you have any questions or concerns we're here to help. Simply give us a call on 01684 566929 or email us at hello@iapetus.co.uk

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